the surge - custom top
Infographic: Climate Related Natural Disasters
Note: The price changes depending on the decoration method.
QR Code
QR Code
- A QR code is featured to direct your smartphone to our infographic data on our website
- The QR code feature allows wearers to explain the significance of the design and educate others
Shirt Size Chart
|
Body Length |
Body Width |
Sleeve Length |
|
|
XS |
25.5 |
19 |
7.75 |
|
S |
27 |
20.5 |
8.25 |
|
M |
28.5 |
22 |
8.75 |
|
L |
30 |
23.5 |
9.25 |
|
XL |
31.5 |
25 |
9.75 |
How to Measure
| Body Length: | Lay garment flat (face down). Measure from center back neckline seam straight down to bottom of the front hem. |
| Body Width: | Lay garment flat. 1" below the armhole flat measure the garment across the chest. |
| Sleeve Length: | Lay garment flat (face down). Measure from center back neck to outer edge of shoulder seam, then along outer edge to sleeve end. |
- Select Your Infographic: Select one of our infographics to be added to your clothing.
- Specify Custom Preferences: Select your infographic placement, decoration method, and QR code placement.
- Place Your Order: Once you’ve made your selections, place your order. At this point your credit card will be charged and you will receive a confirmation email.
- Mail Your Clothing: After placing your order, we’ll ship you a prepaid mailer. Pack your clothing in the prepaid mailer and drop it off at any post office.
- Confirm Your Customization: Once we receive your item, we’ll send you a confirmation to ensure everything is correct before customizing.
- Await Your Customization: All orders are completed in-house and typically takes 2-3 weeks to be completed.
- Receive Your Order: Once your item is customized you’ll receive a shipment tracking number so you can keep an eye on its journey back to you!
5% of this purchase will be donated to the American Red Cross, which is dedicated to meeting the immediate needs of individuals, families, and communities affected by disasters, both large and small, across the country. They provide critical support in response to hurricanes, wildfires, floods, earthquakes, tornadoes, and home fires to help those impacted recover and rebuild.
To learn more about our philanthropy, click here.
Frequently Asked Questions
What types of clothing can I send for custom orders?
What types of clothing can I send for custom orders?
For embroidery, we recommend sending denim or other thick, sturdy materials like denim jackets, canvas jackets, heavyweight sweatshirts, or workwear. These fabrics hold embroidery well and ensure a lasting design.
For prints, we recommend clothing made out of cotton and/or polyester.
We cannot accept skinny jeans, leggings, very lightweight fabrics (like silk or chiffon), or stretchy materials.
If we receive an item that isn’t eligible, we’ll refund your custom order payment and return your clothing to you.
Can you embroider over existing graphics or patches?
Can you embroider over existing graphics or patches?
We don’t recommend it. For the best results, embroidery should be applied to blank areas of your garment without existing prints, logos, or embellishments.
What size will the design be?
What size will the design be?
For embroidery, it depends on your garment:
- Tops that can be opened up (like a jacket): approx. 7” wide by 9” tall
- Tops that cannot be opened up (like a sweatshirt): approx. 7” x 7” square
- Pants full length: 3” wide by 21” tall
- Pants half length: 3" wide by 7" tall
For prints, our designs are sized with a maximum dimension of 9.5" on the longest side. This means the exact size varies by design, but each is scaled proportionally to maintain its original look.
How do you decide where to place the design?
How do you decide where to place the design?
We take care to align each design thoughtfully:
- Front of tops: 3" from the collar
- Back of tops: 4" from the collar
- Back of jackets with a yoke (a horizontal panel that extends from one shoulder seam to the other): 1” below the yoke seam
- Pants: as high on the pant leg as the pocket allows
Is there a risk of my garment being damaged during customization?
Is there a risk of my garment being damaged during customization?
While we take great care with every piece, customization always a small risk of damage. If a garment is damaged during customization, we will refund your payment.
How do I send in my clothing?
How do I send in my clothing?
When you place a custom order, we’ll mail you a prepaid shipping kit. Simply pack your item in the mailer, attach the included return label, and drop it off at your nearest shipping location.
How long does the process take?
How long does the process take?
Once we receive your item, expect your finished piece back in 2–3 weeks.
When will my credit card be charged?
When will my credit card be charged?
Your card will be charged at the time you place your order, before we ship out your prepaid mailer.
Can I request my own design or infographic?
Can I request my own design or infographic?
At this time, all custom pieces feature our original Illuminated Threads designs as we are unable to create custom infographics.
If there is a topic or graphic you think should be included on our website, please let us know by contacting audrey@illuminatedthreads.com.