Help & FAQs

You can place an order directly through our website. Simply browse our collection, select your desired items, and follow the checkout process. All orders are made to order, ensuring that each item is crafted just for you and sustainable made.

Once you place your order, we will send you a prepaid mailer. You can use this mailer to send your item back to us, and we will handle the rest. We will reach out to you when we receive your item to confirm the specifics of your customization. If the item is not eligible for embroidery, we will return the item and issue a refund. Expect your custom item to be returned within 2-3 weeks.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

For custom orders, these are made in house and should take 2-3 weeks once we receive your clothing.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).

A QR code is featured on all of our garments to direct smartphones to our infographic pages.

We are committed to sustainability and ensure that our products are made with eco-friendly materials and ethical practices. Our packaging is also designed to minimize environmental impact. You can learn more about on our sustainability page.

We support various non profits focused on social justice, climate change, and other important causes. 5% of each purchase and all our profits go directly to these organizations. For more information on our philanthropy, please visit click here.

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